Information

  • Protect your account and personal information. Never respond to an unsolicited request for this information, whether it’s over the phone, through the mail or via the internet.

  • Internet Member Access is offered on all accounts. Check account activity, balances, transfer funds between accounts, make loan payments and have a check mailed to you from the comfort of your home or office. Contact your local branch to request a password.

  • Online member access is offered on all accounts. Check account activity & balances, transfer funds between accounts and make loan payments from the comfort of your home or office. Contact your local branch office to request your pin number.

  • For Internet Member Access to function properly, you must allow pop-ups. Passwords are case sensitive.

  • Mobile Banking is now available by downloading an App on your smartphone.

  • We now offer e-statements! Enroll online to eliminate the monthly service charge on your account!

Tips for Using Your Debit Card

  • Due to the large number of fraudulent debit card transactions, please contact Farmway Credit Union before traveling out of state or out of the country.

  • When paying with your debit card at outside fuel pumps or other point-of-sale locations you may have a larger amount held by that merchant.

  • We encourage you to pay inside when purchasing fuel out-of-state, due to certain out-of-state restrictions.

  • For your protection, Farmway Credit Union has blocked all foreign transactions.

  • It is important to always know your current share draft (checking) account balance. Remember some share drafts (checks) may NOT have cleared your account.

  • Always keep your receipts. Record your transactions in your register as soon as possible. Remember to deduct ATM fees that may be incurred for using an ATM.

  • Carefully review your monthly statements. If you suspect any mistakes, please call us as soon as possible so we can help resolve the problem.

  • Secure EMV chip cards now offer more protection against fraud. Unlike magnetic-stripe cards, every time an EMV card is used for payment, the card chip creates a unique transaction code that cannot be used again.

  • We offer 24/7 fraud detection on all debit cards. Our fraud department, Fraud Watch Plus, may contact you to verify a purchase.

  • If your card is lost or stolen, contact us immediately at (800)530-5154. Reporting fraud quickly can help ensure that you are not liable for fraudulent transactions. After credit union business hours, contact Fraud Watch Plus at (866)842-5208 (domestic) or (412)552-2697 (international).

  • Members have the ability to disable/enable their debit card if lost/suspicious activity. Log into your account and select Debit Card Settings.

  • Enroll your debit card with VISA PURCHASE ALERTS! Click Here for our Links page to enroll.


 

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